“Our mission is to help your business thrive.”
We develop and deliver the best solutions for every client's needs
Mallie Arafeh
Managing Director, Hoover Office
2022

Discovering the Opportunity

In 2022, while working for a company that implemented Zoho to manage operations, I was asked to maintain a manual spreadsheet to track the status of different parts of the business. I quickly recognized that this information already existed within Zoho and that the spreadsheet was an unnecessary and inefficient step. Rather than continuing a redundant process, I decided to learn how to configure the platform properly and solve the problem through automation.

2023

Skill Development

Throughout 2023, I invested significant time learning the Zoho platform, including CRM customization, automation, reporting, and integrations. As my skills advanced, I began taking on small client projects on the side, helping businesses solve operational challenges. These projects provided hands-on experience and reinforced my ability to design practical solutions across a variety of business models.

2024

Founding MACSolutions

By 2024, the demand for my work had grown enough that I was able to leave my full-time role and officially establish MACSolutions. This transition confirmed that I had found my calling, combining my business mindset, creativity, and problem-solving skills into a company focused on delivering meaningful operational improvements for clients.

2025

Growth and Focus

In 2025, MACSolutions continues to grow with a clear focus on helping businesses simplify processes, eliminate inefficiencies, and implement systems that scale as they grow. Our work is driven by a commitment to understanding each client’s operations and delivering customized solutions that create lasting impact.

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Our core values

Consultation & Evaluation

We begin by taking a detailed look at your current operations. In this phase, I listen, ask the right questions, and thoroughly evaluate your existing processes. This isn’t about applying a one-size-fits-all fix—it’s about understanding the unique challenges and opportunities within your business. The goal is to pinpoint where inefficiencies exist and where a more integrated approach could make a real difference.

Customization & Collaboration

Next, we collaborate to create a solution that fits your business like a glove. Together, we design a strategy that brings together your various tools and systems into one cohesive platform. This phase is all about personalization—ensuring that the solution not only meets the technical needs of your operation but also fits the way you work. You’re involved every step of the way, so the final system truly reflects your vision and operational style.

Implementation Support

Finally, I handle the technical heavy lifting to turn our plan into reality. From setting up the Zoho One environment and migrating your data to configuring automation workflows, I ensure that every detail is taken care of. But the process doesn’t end at launch—I stay on board to support your team through the transition, providing training and troubleshooting to make sure your new system runs smoothly from day one.

Our clients

We are committed to delivering exceptional work and building long-term client relationships based on trust, transparency, and results. Our approach is collaborative and solutions-focused, ensuring every engagement is aligned with our clients’ business goals.

Our clients include growing and established organizations across a range of industries that rely on us to streamline operations, improve visibility, and implement scalable systems that support continued growth.

100%

Zoho-based or integrated solutions

90%

Reduction in manual workflows

100%

Hands-on collaboration

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